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Support FAQs
How can I reset my Giga account password?
To reset your password, visit the account settings page and click on ‘Forgot Password’. Follow the instructions sent to your registered email.
What should I do if my internet is slow?
First, try restarting your router. If the issue persists, check for outages in your area or contact our support team for assistance.
How do I upgrade my internet plan?
You can upgrade your plan by logging into your account and selecting the ‘Upgrade Plan’ option under the billing section.
What is the process for reporting a service outage?
Report a service outage by contacting our support team via phone or email. Our team will address the issue promptly.
Can I change my billing date?
Yes, you can change your billing date by contacting our customer service team. They will assist you with the necessary adjustments.